Shipping policy

All orders are processed and shipped through our trusted production partner.


Order ProcessingEach item is made to order. Once your order is placed, it will be processed and prepared for shipment.


ShippingAfter processing, your order will be shipped to the address provided at checkout. Delivery times may vary depending on your location and the shipping carrier.


Please note that delays can occasionally occur due to high demand, holidays, or carrier-related issues.


Shipping ResponsibilityWe are not responsible for delays caused by the shipping carrier. However, if your order arrives damaged or there is an issue with delivery, please contact us and we will work to make it right.


Incorrect Shipping InformationPlease ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.


If you have any questions about your order, please contact us at: tiwayafranchise@gmail.com